Company Profile
across Australia
hand wash
Australian car owners
last year
Star Car Wash is Australia’s leading professional hand wash & detailing provider. For over 19 years Star has remained a family owned, private company that operates within an atmosphere of determination and innovation. Star prides itself on offering an unrivalled service and is determined that every customer enjoys that new car feeling.
Star Car Wash aims to make cleaning your car an affordable and convenient experience whether at one of our cafe sites or at our conveniently located shopping centre car park facilities. All our locations live up to the same Star Car Wash quality.
History
Star Car Wash launched in 2003 with its first site at Mascot, NSW and the first car ever washed was a midnight-blue Mercedes! With a steely determination to offer Australia’s highest quality professional hand wash the business grew and in 2005 we expanded to our second site at Gladesville, NSW. 19 years later, the relentless focus on quality and customer service now sees the Star Car Wash brand offered at over 150 locations throughout Australia and in 2019 we helped clean over 1.1 million cars. Car cleaning is in our blood and we look forward to giving you that new car feeling.
Our Team
Star Car Wash’s commitment to excellence has attracted the best people from all over the car wash industry. The entire senior leadership team have owned and operated car wash sites and are committed to continually fine tuning the car wash process to deliver a better customer experience.
A passion for car detailing runs in the blood.
FAQs
Our stores are sufficiently staffed to be able to perform any car wash or car detailing service without a booking. Booking online is available for the Platinum wash and all our car detailing services.
Yes, simply visit Book Online and click on Change Booking in the top right of the page.
We advise removing as much “clutter” from boot, seats, side pockets & consul area as possible. This includes all water bottles and coins. Remove all valuables from the vehicle. Any “rubbish” left on the floor of the vehicle will be disposed of. Take some time to indicate any damaged areas of the vehicle to the attendant including if the vehicle was recently re-sprayed or any chipped paint areas. Indicate any areas where you would like us to pay particular attention to ensure satisfaction.
A Star wash is a basic exterior and interior service for customers who wash their cars regularly. A Platinum Wash is a service that requires more care and time for cars that have no been washed in a while.
Greater attention to the interior of the vehicle is included with a Platinum wash. Visit Car Wash Services for more details.
A customer who has not made any purchases (non-use) within a 6 month period from last points accumulation – will revert to 0
Please note Star reserve the right to advise that heavily soiled vehicles, dog hair, tar & bug removal may attract additional charges for online bookings.
Careers
Want to be part of a passionate and driven team? There’s a place for you at Australia’s leading car wash network.
Here at Star Car Wash we wash over 1.1 million cars every year! And we wouldn’t be able to do it without our amazing team members – they are the most important part of our business so we look for only the best.
There are no open positions at this time, please check again in the future.
Franchising
For franchising opportunities please fill in your details below and we will register your interest.
Are you meticulous in your attention to detail? Do you take pride in delivering the very best in customer service? If so, you already have the most important attributes to grow a highly successful Star Car Wash business!
Star Car Wash is Australia’s largest car wash provider and offers industry leading training and support. The business is simple to run, past experience is not necessary and neither are specific qualifications.
If delivering the very best in customer service is important to you, and you want the confidence and security that comes with joining the industry’s leading provider, complete the form below and we’ll be in touch.
Industry Leader
Quality Results & Advanced Operations
Established Business Model
Customer-focused Innovation
Current Franchise Opportunities
